Privacy Statement

Thinkmate respects consumer online privacy. Personal information collected is held in confidence and will not be shared, sold or rented to outside parties.

Collection of Personal Information

Information is collected from our customers in order to correctly process orders. Information is also collected to establish means of communication regarding orders or services that are in process. Your purchase history or purchase habits will not be used as a basis for offering additional products.

Personal Information Privacy

Thinkmate will take appropriate steps to maintain the confidentiality of your personal information. Personal information collected is held in confidence and will not be shared, sold or rented to outside parties.

Email Communication

Thinkmate communicates with customers via email only if the customer agrees to receive those communications. Customers who believe they are receiving our communications in error or no longer desire to receive them may unsubscribe by clicking a the 'Save Unsubscribe' link at the bottom of all of Thinkmate's communication emails.

Newsletter registration

Newsletters will not be sent without express consent. Subscription to the newsletter is free of charge, does not commit you to anything and can be revoked at any time. By subscribing to our newsletter, you will receive information about the company and our range of products/services. You must provide an email address to register for the newsletter. You may revoke your consent at any time by clicking on the ‘unsubscribe link’ in the newsletter email.

Order Information Privacy and Credit Card Security

Order information is collected through use of the Secure Sockets Layer (SSL) protocol to safeguard your information. Customer credit card information is split into sections and stored in separate databases. Thinkmate restricts access to these databases to key management employees only.


Thinkmate uses "cookies" on our site. Cookies are small text files stored on your device when you visit a website. They help in remembering your preferences and improving your experience.

Types of Cookies We Use

  1. Required Cookies:

    These are essential for the basic functionalities of our website, such as maintaining your session and the state of your cart. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.

  2. Optional Cookies:

    We also use optional cookies, which you can choose to enable or disable:

    • Analytics
      These help us understand how visitors interact with our website, enabling us to improve user experience and service quality.
    • Chat Software
      These cookies support the chat functionality to provide you with better assistance and service.

Third-Party Cookies

Our website incorporates the following third-party services, which use cookies:

Your Choices

You have the option to accept or decline optional cookies. Please note that required cookies are necessary for the website's functioning and cannot be disabled. You can manage your settings from our cookie preferences page.

External Links

Thinkmate may provide links to third party websites. Thinkmateassumes no responsibility or liability for these websites and is not responsible for the policies or procedures of these websites. Similarly, Thinkmateis not responsible for the content of third party websites.

Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with Thinkmate you are welcome to contact us. If you wish to update or correct the personal information about you held by Thinkmate, please contact us.



We are committed to ensuring the transparency and accountability of our data processing practices. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

Recipients (or Categories of Recipients)

In accordance with GDPR Article 13(1)(e), we want to inform you about the recipients or categories of recipients of your personal data:

  1. Internal Recipients: Your personal data may be accessed by authorized employees, agents, or contractors of Thinkmate who have a legitimate need to access such data for the purposes stated in this privacy policy.
  2. Third-Party Service Providers: We may engage third-party service providers, including but not limited to payment processing, email communication, or analytics, who may have access to your personal data only to the extent necessary for the services they provide. These providers are contractually bound to comply with data protection regulations.
  3. Affiliated Companies: Your personal data may be shared with affiliated companies within our corporate group for business purposes consistent with this privacy policy.
  4. Legal and Regulatory Authorities: We may disclose your personal data to comply with legal obligations, court orders, or in response to lawful requests from government authorities.

Rights Notice

Your Rights Under GDPR

In accordance with GDPR Article 13(2)(b), you have the following rights regarding your personal data:

Right to Lodge a Complaint with DPA

In accordance with GDPR Article 13(2)(d), if you believe that your rights under the GDPR have been violated or you have concerns about how your personal data is being handled, you have the right to lodge a complaint with a Data Protection Authority (DPA) in your jurisdiction. The contact information for the relevant DPA can typically be found on their official website.